Get Help from PI by Email or Phone
A Prodigy Resources Page - by bob in Houston
Last Updated: 04/23/2002
If you need to speak to a person at Prodigy, the following is available. - Order Software on CD - call 1-800-PRODIGY - CDs can also be ordered online at http://www.prodigy.com- Call 1-800-213-0992 to:
o Speak to a person about a billing problem
o Speak to a person about an account problem
o To cancel an account -You may choose to cancel an account by sending an email to picancel@prodigy.net-- always verify a cancellation.
o Speak to a person about a lost or forgotten login password
o To report a Prodigy Local Site problem by voice mail
o Speak to a Head Quarters Customer Care Technical Representative
If you wish to email a Special Contributor for assistance in solving a problem or to ask for information, our email addresses are located at the SC Web Page.
Email Contacts:
If you wish to email Prodigy, the following addresses are available:
o Report abusive email including spam - abuse@prodigy.net
o Report abusive newsgroup post including spam - abuse-news@prodigy.net
o Cancel an account picancel@prodigy.net
o Customer Care Tech Help pitech@prodigy.net
o Submit Suggestions - picontent@prodigy.net
o Inquire about Prodigy Points Program - support@prodigypoints.com
o Contact Management - ceo@prodigy.net
o Account or billing inquiries - pibilling@prodigy.net
